HIPAA Information Notice
Important: Sylk Health is NOT a HIPAA-Covered Entity
Sylk Health operates as a marketplace platform that facilitates connections between patients and healthcare providers. We do not collect, store, transmit, or process Protected Health Information (PHI). Therefore, we are not subject to HIPAA regulations.
All medical information and health records are handled directly by healthcare providers who maintain their own HIPAA compliance. When you interact with healthcare providers through our platform, those providers are responsible for protecting your health information according to HIPAA requirements.
What Sylk Health Does
- Facilitates appointment scheduling
- Provides provider information and pricing
- Processes platform service fees
- Connects patients with providers
- Displays general health information
What Sylk Health Does NOT Do
- Store or access medical records
- Collect diagnoses or treatment information
- Handle prescription or medication data
- Process insurance claims
- Provide medical advice or treatment
How Healthcare Providers Handle Your Medical Information
When you schedule appointments or receive treatment through providers found on our platform, those healthcare providers are responsible for:
Provider Responsibilities
- • Maintaining HIPAA compliance for all PHI
- • Securing your medical records
- • Obtaining proper consent for treatment
- • Protecting your privacy rights
- • Providing access to your medical records
Your Rights with Providers
- • Request copies of your medical records
- • Ask for corrections to your health information
- • Request restrictions on data use
- • Choose how providers contact you
- • File complaints about privacy violations
Note: Each healthcare provider has their own Notice of Privacy Practices that explains how they use and protect your health information. You should review these notices when receiving care from any provider.
Our Commitment to Data Security
While we don't handle medical information, we take the security of your personal information seriously:
Secure Connections
All data transmitted through our platform uses TLS encryption
Limited Data Collection
We only collect basic contact and scheduling information
Access Controls
Strict authentication and authorization for all user accounts
Questions About Privacy?
For Platform Questions
If you have questions about how Sylk Health handles your personal information (non-medical), please contact us:
Contact Sylk Health SupportFor Medical Information Questions
For questions about your medical records or health information, please contact your healthcare provider directly. They are responsible for managing and protecting your medical data.